Generic displays error code
Generic displays error 04_info: Torque sensor signal fault
Medium severity Service soon
Can I ride home with this error?
Ride with caution. Safe to pedal without assist.
What it means
The sensor that measures pedal force is not sending a correct signal, so pedal assist may not work.
Likely causes
- Loose torque sensor connector
- Faulty sensor
Symptoms
- 04 info flashes
- No or weak pedal assist
How to fix it
- Check the torque sensor connector.
- Switch the bike off, wait 10 seconds and switch it on again.
- If the code stays, take the bike to your dealer or an e-bike repair shop.
How urgent is it?
Needs checking.
Applies to
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