Generic displays error code
Generic displays error E09: Controller fault
Medium severity Service soon
Can I ride home with this error?
Ride with caution. Safe to pedal without assist.
What it means
The motor controller is reporting a fault. On generic displays the meaning of a code depends on the controller's communication protocol; this meaning is from the display maker's manual for this protocol.
Likely causes
- Loose connections
- Water in connectors
- Faulty controller
Symptoms
- E09 shows
- No assist
How to fix it
- With the bike switched off, check the connectors between the display, controller and motor are clean, dry and pushed fully home.
- Switch the bike off, wait 10 seconds and switch it on again.
- If the code stays, take the bike to your dealer or an e-bike repair shop.
How urgent is it?
Needs checking.
Applies to
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