RideFixerVanMoof error code
VanMoof error 19: Battery internal communication
Medium severity Service soon
Can I ride home with this error?
Ride with caution. Assist may not work; pedal home.
What it means
Error 19 means an internal communication issue with the battery. The code shows on the bike's matrix display.
Likely causes
Symptoms
- Error 19 on the matrix display
How to fix it
- Make sure the bike has the latest firmware (VanMoof app).
- Reset the bike.
- Do a system restart (see VanMoof's 'How to System Restart' guide).
- If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.
How urgent is it?
Get it checked if the reset steps do not help.
Applies to
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