RideFixer

Generic displays error code

Generic displays error 08: Motor hall sensor fault

High severity Service soon

Can I ride home with this error?

Ride with caution. Pedal without assist only if the wheel turns freely.

What it means

The controller cannot read the motor position sensors. C961 uses Bafang protocol V4.0; with other controllers codes may differ.

Likely causes

  • Loose motor connector
  • Damaged cable
  • Faulty sensor

Symptoms

  • 08 flashes
  • Motor stops

How to fix it

  1. With the bike switched off, check the connectors between the display, controller and motor are clean, dry and pushed fully home.
  2. Do not open the motor.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 08? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs attention.

Applies to

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