Generic displays error code
Generic displays error 08: Motor hall sensor fault
High severity Service soon
Can I ride home with this error?
Ride with caution. Pedal without assist only if the wheel turns freely.
What it means
The controller cannot read the motor position sensors. C961 uses Bafang protocol V4.0; with other controllers codes may differ.
Likely causes
- Loose motor connector
- Damaged cable
- Faulty sensor
Symptoms
- 08 flashes
- Motor stops
How to fix it
- With the bike switched off, check the connectors between the display, controller and motor are clean, dry and pushed fully home.
- Do not open the motor.
- If the code stays, take the bike to your dealer or an e-bike repair shop.
How urgent is it?
Needs attention.
Applies to
Did this help?