RideFixer

Generic displays error code

Generic displays error 22: Battery (BMS) communication fault

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The battery's electronics are not communicating. C961 uses Bafang protocol V4.0.

Likely causes

  • Battery not seated
  • Battery fault

Symptoms

  • 22 flashes
  • Motor stops

How to fix it

  1. Refit the battery firmly.
  2. Never open the battery.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 22? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

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