RideFixer

Aventon error code

Aventon error E24: Motor hall error

High severity Service soon

Can I ride home with this error?

Ride with caution. Pedal without assist only.

What it means

The bike cannot read the motor's internal (hall) sensor, usually because of the motor cable plug.

Likely causes

  • Gritty or loose motor cable plug
  • Sensor fault inside the motor

Symptoms

  • E24 on the display
  • Motor jerks or will not run

How to fix it

  1. Turn the bike off.
  2. Clean any grit from the motor cable plug and push it firmly together.
  3. If E24 stays, contact Aventon support – do not open the motor.
Still showing E24? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Contact support if it persists.

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