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Shimano STEPS / EP error code

Shimano STEPS / EP error E011: Error in system operation

High severity Service soon

Can I ride home with this error?

Ride with caution. No assist, but the bike can be pedalled.

What it means

The E8000 system detected an operating error. Power assistance is not provided while it is shown.

Likely causes

  • Temporary system fault

Symptoms

  • No assist
  • E011 shown

How to fix it

  1. Turn the power off and on again.
  2. If it continues, contact your place of purchase or a bicycle dealer.
Still showing E011? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

See a dealer if a restart does not clear it.

Applies to

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