Shimano STEPS / EP error codes
Shimano STEPS and EP mid-drive systems (E5000–EP8) with SC/EN/EM displays
- W010 Drive unit temperature high low
- W011 Speed cannot be detected medium
- W013 Torque sensor did not start correctly low
- W020 Battery temperature outside working range medium
- W030 Two or more assist switches connected low
- W032 Wrong derailleur type for the system settings low
- E010 System error detected high
- E011 Error in system operation high
- E012 Torque sensor start-up failed medium
- E013 Drive unit firmware problem high
- E014 Speed sensor in the wrong position medium
- E020 Battery and drive unit cannot communicate high
- E021 Battery not supported by this drive unit medium
- E022 Battery does not meet system standards high
- E023 Electrical failure inside the battery high
- E024 Communication error with the bike system medium
- E025 Genuine drive unit not connected / cable disconnected medium
- E030 Setting / component mismatch medium
- E033 Firmware not compatible with the system medium
- E043 Cycle computer firmware may be damaged medium
- E295 Tampering detected high
- E299 Safe Mode (after repeated tampering) high